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Suggest Edits Voucherify API sends much data in a validation or redemption response but only some of the data is relevant to end-customers, who use your store or services.
  • Learn how to read Voucherify API response
  • Learn which data are relevant
  • Learn which data could be shown to end-customers
You know which data to show to end-customers

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Response analysis

A complete API response for validation or redemption includes many objects. In the example below, the response shows, among others, the following objects:
  • order – the order placed by the customer
  • customer – the customer who placed the order
  • voucher – a discount coupon redeemed in the order
  • item – an item in the cart
The amount values in the request and response are multiplied by 100 to represent two decimal places, e.g. $100 is 10000.
Unroll a full redemption API request and response for a discount coupon 
{
    "customer": {
        "source_id": "test_customer_id_2"
    },
    "redeemables": [
        {
            "object": "voucher",
            "id": "Discount-Coupon-Adventure"
        },
        {
            "object": "voucher",
            "id": "Discount-whole-cart"
        }
    ],
    "order": {
        "items": [
            {
                "source_id": "adv-mug",
                "related_object": "product",
                "price": 1000,
                "quantity": 3,
                "product": {
                    "metadata": {
                        "brand": "Adventure"
                    }
                }
            },
            {
                "source_id": "adv-tshirt",
                "related_object": "product",
                "price": 2000,
                "quantity": 3,
                "product": {
                    "metadata": {
                        "brand": "Adventure"
                    }
                }
            },
            {
                "source_id": "star-th-bottle",
                "related_object": "product",
                "price": 2500,
                "quantity": 2,
                "product": {
                    "metadata": {
                        "brand": "Star"
                    }
                }
            }
        ],
        "metadata": {}
    },
    "metadata": {}
}

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Data to be shown

Voucherify supports many different use cases. Once the data are mapped correctly, the data can be shown to end-customers in various contexts. The following sections contain snippets of JSON responses from the Voucherify API redemption endpoint.

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Where to find required data?

The data to be shown is taken from the order object in a response. However, the response can have several order objects. The order object to be used is in the root of the response. This order object shows the final order and it includes all the applied discounts. It is usually located towards the end of the response. See the response example in the Response analysis. The order objects within the redemptions array show how the order changed when the discounts have been applied one by one. As a result, they can include only some of the applied discounts. The order object used in the examples in the following sections is taken from the redemptions object. See the comments in the code below to find suggestions as to which data should be shown to an end-customer.

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Discounts

In the case of discounts, the end-customer can be shown the data as indicated in the code. This example covers any redeemed discount applied to the end-customer, whether it is applied from a discount coupon, cart promotion, gift card, or pay with points. In this example, two discounts are applied:
  • a discount that reduces each item subtotal by $20 and covers only the products with "brand": "Adventure" metadata,
  • a discount that reduces the cart’s total price by $25.
A Star thermal bottle is added as a reference item that is not covered by any discount. 
"order": {
        "id": "ord_tc4yusJRqAY87ybmvhnPkJ6u",
        "source_id": null,
        "created_at": "2024-01-01T11:11:11.533Z",
        "updated_at": null,
        "status": "PAID",
        "amount": 14000, // The order amount before applying any discount. This should be shown to the end-customer.
        "discount_amount": 2500, // The sum of all discount amounts which are applied to the whole cart only. This should be shown to the end-customer.
        "applied_discount_amount": 2500, // The order-level discount applied in this particular request.
        "items_discount_amount": 4000, // The sum of all discount amounts which are applied to specific products.
        "total_discount_amount": 6500, // The sum of all order-level and all product-specific discounts. This should be shown to the end-customer.
        "items_applied_discount_amount": 4000, // The sum up of all product-specific discounts applied in this particular request.
        "total_applied_discount_amount": 6500, // The sum of all order-level and all product-specific discounts applied in this particular request.
        "total_amount": 7500, // The order amount after applying all the discounts. This should be shown to the end-customer.
        "items": [
            {
                "object": "order_item",
                "source_id": "adv-mug",
                "related_object": "product",
                "quantity": 3, // The quantity of the particular item in the cart. This should be shown to the end-customer.
                "amount": 3000, // The total amount of the order item, i.e. price * quantity. This should be shown to the end-customer.
                "discount_amount": 2000, // The sum of all item-level discounts applied to this item.
                "applied_discount_amount": 2000, // The item-level discount applied by all applicable redeemables. In this case, it is the $20 discount. This should be shown to the end-customer.
                "price": 1000, // Unit price of an item. This should be shown to the end-customer.
                "subtotal_amount": 1000, // Final order item amount after the applied item-level discount. This should be shown to the end-customer.
                "product": {
                    "id": "prod_0df14b3a6ad8f282a8",
                    "source_id": "adv-mug",
                    "name": "Adventure Mug",
                    "metadata": {
                        "brand": "Adventure"
                    }
                }
            },
            {
                "object": "order_item", // The comments are the same as in the "adv-mug" item above.
                "source_id": "adv-tshirt",
                "related_object": "product",
                "quantity": 3,
                "amount": 6000,
                "discount_amount": 2000,
                "applied_discount_amount": 2000,
                "price": 2000,
                "subtotal_amount": 4000,
                "product": {
                    "id": "prod_0df14b684f58f282d4",
                    "source_id": "adv-tshirt",
                    "name": "Adventure T-shirt",
                    "metadata": {
                        "brand": "Adventure"
                    }
                }
            },
            {
                "object": "order_item", // This order item is not covered by any discount. The response shows details for a typical order item.
                "source_id": "star-th-bottle",
                "related_object": "product",
                "quantity": 2, // The quantity of the particular item in the cart. This should be shown to the end-customer.
                "amount": 5000, // The total amount of the order item, i.e. price * quantity. This should be shown to the end-customer.
                "price": 2500, // Unit price of an item. This should be shown to the end-customer.
                "subtotal_amount": 5000, // Here, "subtotal_amount" equals "amount" because this product is not covered by the Adventure brand discount.
                "product": {
                    "id": "prod_0df14b7e7d8975079d",
                    "source_id": "star-th-bottle",
                    "name": "Star Thermal Bottle",
                    "metadata": {
                        "brand": "Star"
                    }
                }
            }
        ],
    }
The image below shows an example of an order summary for the purchase shown in the response above. The order summary includes the data recommended in the comments.

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Free items

In the case of free item campaigns, there is additional data in the response which also can be shown to the end-customer, as indicated in the code. This example covers any type of campaign in which an item (here, an Adventure mug product) is added to the cart for free, whether it is applied from a voucher, cart promotion, gift card, or otherwise. In this section, two cases are covered:
  • the free item is already in the cart,
  • the free item is not in the cart.

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Free item already in the cart

In this example, the cart includes an Adventure mug and one mug is added for free. A Star thermal bottle is added as a reference item that is not covered by any discount. Check the request tab for reference. 
"order": {
        "id": "ord_OJXfKGdC2pCpKVYm2BsSTgZ0",
        "source_id": null,
        "created_at": "2024-01-01T11:11:11.576Z",
        "updated_at": null,
        "status": "PAID",
        "amount": 7000, // The order amount before applying any discount, including the free item. This should be shown to the end-customer.
        "items_discount_amount": 1000, // The sum of all discount amounts which are applied to specific products. In this case, this is the full price for the free item.
        "total_discount_amount": 1000, // The sum of all order-level and all product-specific discounts. In this case, this is this the full price for the free item. This should be shown to the end-customer.
        "total_amount": 6000, // The order amount after applying all the discounts. This should be shown to the end-customer.
        "items_applied_discount_amount": 1000, // The sum up of all product-specific discounts applied in this particular request.
        "total_applied_discount_amount": 1000, // The sum of all order-level and all product-specific discounts applied in this particular request.
        "items": [
            {
                "object": "order_item",
                "source_id": "adv-mug",
                "related_object": "product",
                "quantity": 2, // The quantity of the particular item in the cart. This includes the free item. This should be shown to the end-customer.
                "discount_quantity": 1, // Number of dicounted items. In this case, only one free mug is added. This should be shown to the end-customer.
                "initial_quantity": 1, // Number of the items which the end-customer placed in the cart. This can be shown to the end-customer.
                "amount": 2000, // The total amount of the order item, i.e. price * quantity. This should be shown to the end-customer.
                "discount_amount": 1000, // The sum of all item-level discounts applied to this item. This equals the price of the free item.
                "initial_amount": 1000, // This is the sum of amounts for the order items which the end-customer added to the cart.
                "applied_discount_amount": 1000, // The item-level discount applied by all applicable redeemables. In this case, it equals the price of the free item. This should be shown to the end-customer.
                "price": 1000, // Unit price of an item. This should be shown to the end-customer.
                "subtotal_amount": 1000, // Final order item amount after the applied item-level discount. In this case, this equals the initial amount as no other discounts are applied. This should be shown to the end-customer.
                "product": {
                    "id": "prod_0df14b3a6ad8f282a8",
                    "source_id": "adv-mug",
                    "name": "Adventure Mug",
                    "metadata": {
                        "brand": "Adventure"
                    }
                }
            },
            {
                "object": "order_item", // This order item is not covered by any discount. The response shows details for a typical order item.
                "source_id": "star-th-bottle",
                "related_object": "product",
                "quantity": 2, // The quantity of the particular item in the cart. This should be shown to the end-customer.
                "amount": 5000, // The total amount of the order item, i.e. price * quantity. This should be shown to the end-customer.
                "price": 2500, // Unit price of an item. This should be shown to the end-customer.
                "subtotal_amount": 5000, // Here, "subtotal_amount" equals "amount" because this product is not covered by any discount.
                "product": {
                    "id": "prod_0df14b7e7d8975079d",
                    "source_id": "star-th-bottle",
                    "name": "Star Thermal Bottle",
                    "metadata": {
                        "brand": "Star"
                    }
                }
            }
        ],
    }
The image below shows an example of an order summary for the purchase shown in the response above.

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Free item not in the cart

In this example, the cart does not include an Adventure mug, so one mug is added for free. A Star thermal bottle is added as a reference item that is not covered by any discount. Check the request tab for reference. 
"order": {
        "id": "ord_nVg612IxXYkTmoFJuk5d1nyZ",
        "source_id": null,
        "created_at": "2024-01-01T11:11:11.111111Z",
        "updated_at": null,
        "status": "PAID",
        "amount": 5000, // The order amount before applying any discount. This should be shown to the end-customer.
        "total_amount": 5000, // The order amount after applying all the discounts. This should be shown to the end-customer.
        "items": [
            {
                "object": "order_item", // This order item is not covered by any discount. The response shows details for a typical order item.
                "source_id": "star-th-bottle",
                "related_object": "product",
                "quantity": 2, // The quantity of the particular item in the cart. This should be shown to the end-customer.
                "amount": 5000, // The total amount of the order item, i.e. price * quantity. This should be shown to the end-customer.
                "price": 2500, // Unit price of an item. This should be shown to the end-customer.
                "subtotal_amount": 5000, // Here, "subtotal_amount" equals "amount" because this product is not covered by any discount.
                "product": {
                    "id": "prod_0df14b7e7d8975079d",
                    "source_id": "star-th-bottle",
                    "name": "Star Thermal Bottle",
                    "metadata": {
                        "brand": "Star"
                    },
                }
            },
            {
                "object": "order_item", // This is the item added for free.
                "product_id": "prod_0df14b3a6ad8f282a8",
                "quantity": 1, // The quantity of the particular item in the cart. In this case, it is the quantity of items added for free. This should be shown to the end-customer.
                "discount_quantity": 1, // Number of dicounted items. In this case, only one free mug is added. This should be shown to the end-customer.
                "initial_quantity": 0, // Number of the items which the end-customer placed in the cart. In this case, it is 0 because the end-customer did not have any mugs in the cart. This can be shown to the end-customer.
                "product": {
                    "id": "prod_0df14b3a6ad8f282a8",
                    "source_id": "adv-mug",
                    "name": "Adventure Mug"
                }
            }
        ]
}
The image below shows an example of an order summary for the purchase shown in the response above.
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